Help
Shipping and returns
Draft. This policy will be reviewed before the store opens and may change.
Shipping
- Ships within 1–2 business days of payment, by USPS or UPS.
- Every order is tracked and insured.
- $12 per order, free over $250.
- Orders of $300 or more need a signature on delivery.
- We ship to US addresses only for now.
Returns
- Return any watch within 14 days of delivery.
- It must be unworn since delivery, with the numbered security tag still attached and everything that came with it.
- We check the returned watch against our records, including the serial number, and refund your original payment method within 3 business days.
- Return shipping is on you, unless the watch wasn’t as described, in which case it’s on us.
If something’s wrong
If a watch arrives damaged or not as described, keep the packaging and tell us within 48 hours. We’ll make it right.